Our Policies
We value your trust and are committed to ensuring a safe, transparent, and convenient shopping experience. By using our website and placing orders, you agree to the following policies:
1. Privacy
We collect basic information like name, contact details, shipping address, and payment information to process your orders. Your data is secure, never sold, and shared only with payment processors and delivery partners when necessary.
- Terms & Conditions
By using this website, you confirm you are legally eligible to make purchases.
Product details, prices, and availability are provided accurately, but errors may occur.
Orders may be canceled due to stock issues, pricing errors, or suspected fraud.
All content is owned by Paddar Valley Private Limited and cannot be reused without permission.
3. Returns & Refunds
Products can be returned within 7 days of delivery if unused, in original packaging, and in resalable condition.
Certain items like perishable or custom products cannot be returned.
Refunds will be processed to the original payment method within 5–7 working days after inspecting the returned item.
If you receive damaged or incorrect items, contact us within 48 hours with photos; we will arrange a replacement or refund.
4. Shipping
Orders are processed within 1–3 working days.
Local deliveries: 1–2 days
Shipping charges (if any) are displayed at checkout. Free shipping may apply on select products or minimum order value.
Tracking details will be shared once shipped.
Delays due to natural calamities, strikes, or courier issues are beyond our control.
